Sotetsu Grand Fresa Saigon

all staff is so kind and polite . USB charge plugs are set beside electric connectors,so Very convenient to charge mobile phone. The room and bathroom were clean, up-to-date and easy to use.

What an outstanding hotel with exceptional hospitality! From the moment I arrived, the entire team, especially the reception staff (Lan and Kabi), made us feel genuinely welcome. Their warmth, attentiveness, and eagerness to assist at any time truly set the tone for a wonderful stay. The rooms were impeccably clean, providing a comfortable and relaxing environment. The breakfast offerings were impressive, with a wide variety of delicious and flavorful options to suit all tastes. Whether you're visiting Ho Chi Minh City for business or leisure, I highly recommend this hotel. The unparalleled service and attention to detail make it a perfect choice for an enjoyable and memorable stay.

I actually can’t fault this hotel at all! I think it’s very good value considering what you get in return - a great neighbourhood, close to the attractions, a brand new hotel which is really truly spotlessly clean and fab shower pressure. The breakfast was really good (definitely Japanese inspired but I loved it!) and we made really good use of the rooftop pool. Our room was really quiet and we weren’t disturbed at all by outside noise or other hotel guests. All of the staff were super smiley and helpful. We requested a late check out for a fee which was bliss before an international flight. After a few weeks in Vietnam, if you’re craving peace, quiet and above all, cleanliness; this is the place!

Everything was perfect. This hotel offers all the advertised facilities and a great experience - the staff is very kind and friendly, eager to help, the room and facilities are clean and comfortable, very good soundproofing, the food was delicious, with great variety and new dishes served for breakfast daily. It is an amazing Japanese style hotel and I would definitely choose to stay here for my future trips to HCMC. The central location is also super convenient. Overall, this accommodation is a perfect choice for both business and leisure travel.

We stayed in the SGF for two nights, and it was a great was to begin our first trip to HCMC. Everything seemed new, and well-designed. The bed was very comfortable, and having a small air purifier in the room in addition to the Air Conditioning was a nice touch. The staff spoke good English, and were very helpful with all of our requests. The toiletry buffet in the lobby was excellent. The rooftop pool was small, but had a wonderful view of the city, especially at night. Safety and security is clearly a priority here; the elevator is level-locked to your particular floor with access by keycard, and our visitors were asked to present ID. We had an entire day in HCMC after checking out, and the luggage storage room with compartmented, combination lock entry was fantastic, though it was nearly full on that day so a couple of our larger pieces had to be stored by staff in a room behind the front desk- we collected them safe and sound at the end of the day.